Terms and Conditions

KOVAP Náchod, Ltd.
Doly 180
549 22 Novy Hradek
ID: 150 46 575 | Steuernummer: CZ150465757, Email: kovap@kovap.cz
The company is registered in the Commercial Register maintained by the Regional Court in Hradec Králové, Section C, Insert 30009.

Retail sales/ordering:

Email:  obchod@kovap.cz

Prices

All prices in our e-shop include VAT. The prices stated in the e-shop are valid at the moment of ordering.
 

Ordering
The customer must state the full valid address and other contact details - e-mail, telephone - when ordering. By confirming the order, the customer undertakes to collect the selected goods and to pay the corresponding amount.
 

Delivery time
The ordered goods will be delivered as soon as possible by post or other carrier according to their availability and operational possibilities of the supplier. Goods are deemed delivered by delivery to the address specified by the customer in the order.

Way of transportation
The transport to the specified address is provided by the supplier throughout the Czech Republic. The cost of transporting goods varies according to the chosen mode of transport, distance and size of the shipment. The specific method of delivery is chosen by the customer. 

Complaints

The complaint is announced in one of the following ways:
a) by e-mail to info@kovap.cz
b) by registered mail to:
KOVAP Náchod, Ltd.
Bítouchovská 473
513 01 Semily